Cookies Policy

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you by name, although information collected through cookies may sometimes be linked with other information held about you.

Cristal Poker Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. These technologies can help the website operate, remember settings, support account and security features, understand how visitors use the website and improve online services. The exact technologies used may depend on the website, device, browser, features available and your preferences.

Some cookies are placed by the website itself. These are commonly called first-party cookies. Other cookies may be placed by service providers that support functions such as website performance, security, analytics or advertising. These are commonly called third-party cookies. Third-party providers may process information in accordance with their own privacy notices and terms.

This policy is intended to be read together with the Cristal Poker Casino Privacy Policy and any other applicable website terms. The Privacy Policy provides further information about how personal information may be collected, used, stored and disclosed.

How cookies may be used

Cookies may be used for several different purposes. The categories below are provided to explain the main functions that cookies can support. A particular cookie may serve more than one purpose, and the categories or names shown in a cookie preference tool may change from time to time.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and availability of the website. They may help maintain a session, protect forms, detect unusual activity, manage traffic, remember security choices and enable essential features. Without these cookies, parts of the website may not work correctly or may be unavailable.

Functional or preference cookies

Functional cookies may remember choices made during a visit or between visits. For example, they may help remember language, display, region or other website preferences. These cookies can make the website more convenient by reducing the need to repeat the same selections. If you reject or remove them, some preferences may need to be selected again.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors use the website. They can provide information such as which pages are viewed, how visitors move through the website, whether pages load correctly and whether a feature is being used. This information may be combined into statistical reports so that website content, navigation, performance and reliability can be reviewed and improved.

Marketing and advertising cookies

Marketing or advertising technologies may be used to help measure campaigns, understand how visitors interact with promotional content or show content that may be more relevant. Where these technologies are used, they may collect information about browsing activity, device characteristics or interactions with advertisements. Non-essential marketing technologies may be subject to your consent and available preference choices.

Security, compliance and responsible operation

Cookies and related technologies may also support fraud prevention, account security, technical investigations, compliance processes and the responsible operation of an online gambling website. Information collected for these purposes may help identify misuse, protect users and maintain the integrity of website services. These technologies do not replace any account verification, identity checks or other procedures that may apply.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept certain categories of cookies, reject non-essential cookies or adjust your choices. Your available options may depend on the device, browser, location and technologies operating on the website.

Strictly necessary cookies cannot usually be switched off through the website preference tool because they are needed to provide requested website functions. You may be able to block them through your browser, but doing so may prevent the website or parts of it from working properly. Rejecting optional cookies should not normally prevent access to basic website functions, although some content, settings or features may not operate as intended.

You can usually manage cookies through your browser settings. Browser controls may allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a notification before a cookie is stored. The steps differ between browsers and devices, so you should review the help or privacy settings for the browser you use.

• Deleting cookies may remove saved preferences and may sign you out of websites.
• Blocking all cookies may affect website security, navigation and account-related functions.
• Changing browser settings may apply to all websites, not only Cristal Poker Casino.
• Cookie choices may need to be repeated if you use a different device, browser or private browsing session.
• Some technologies, such as local storage or device identifiers, may require separate controls from ordinary browser cookies.

If the website provides a preference centre, you may be able to revisit it using the cookie settings option or a similar link displayed on the website. You can change your choices at any time, subject to the operation of essential technologies and any legal or security requirements.

Third-party services and information

We may use third-party providers to support website hosting, security, analytics, communications, payment-related functions, customer support, advertising measurement or other technical services. These providers may use cookies or similar technologies on our behalf, or may process information under their own policies. The use of a third-party service does not necessarily mean that every visitor receives the same cookies or that every available service is active at all times.

Information collected through cookies may include an internet protocol address, browser type, operating system, device type, approximate location, referring website, pages visited, links selected, visit times, session information and interactions with website features. Depending on the technology and the information available, this data may be treated as personal information under applicable privacy law.

We seek to use information collected through cookies for legitimate business, service, security and compliance purposes, and to respect applicable consent requirements. Where information is shared with service providers, they may be required to handle it only for agreed purposes and in accordance with applicable obligations. Further information about collection, use, disclosure, overseas handling, retention and access rights is provided in the Privacy Policy.

Third-party websites, applications and content linked from or displayed through the website may use their own cookies and tracking technologies. This policy does not govern those third-party practices. You should read the relevant third party's privacy and cookie information before using its services or providing information.

Storage, security and retention

Cookies may be either session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on a device for a set period or until they are deleted. The retention period can vary according to the purpose of the cookie, the provider, your settings and technical requirements.

We take reasonable steps designed to protect information handled through the website against unauthorised access, loss, misuse, interference or disclosure. No online transmission or storage system can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials secure, avoid using an account on an unsecured shared device and sign out when appropriate.

Information obtained through cookies may be retained only for as long as reasonably necessary for the purpose for which it was collected, to meet legal or regulatory requirements, to resolve disputes, to enforce terms or to protect the website and its users. Retention periods may differ between cookie categories and service providers.

Updates and questions

This Cookies Policy may be updated when website features, technologies, service providers, legal requirements or business practices change. The updated version will be made available on the website and may include a revised effective date. If a change affects the way optional cookies are used, the website may provide an updated notice or preference option where appropriate.

If you have a question about cookies, privacy or your preferences, please use the customer support or contact channel made available on the Cristal Poker Casino website. When making an enquiry, avoid sending sensitive account, payment or identity information unless it is requested through an approved and secure process.

By continuing to use the website after reviewing a cookie notice, you acknowledge that the website may use technologies that are essential for its operation. Optional technologies will be handled according to the choices available to you and any consent requirements that apply.